FAQ's

DOMAIN: What is a Domain?

Short Answer:  The name you input to visit a website.

The simple answer without getting technical, is that a domain is the name that is typed directly into the Web Browser.

When you “own" a domain, you actually never legally own it, you simply own the rights to what happens when someone types in that address.  You own the control and the right to use the name, which really are just a bunch of numbers that have been converted into letters for humans to read easily.

 

For example, when you type in Google.com, you are taking to Google, without you having to type in one of the many I.P. addresses Google has such as 74.125.200.101.  Can you imagine typing in these long numbers every time you visited a website?

That’s why you hear people say, “Google it", and don’t hear them say, “Just 74.125.200.101 it!".

So in summary, first letters that are easy for humans to read and remember are inputted, then next they are converted to the actual IP address.  This is done by a web browser like Chrome or Opera making requests to a DNS where these records are and translated.  You owning the rights to what to do with this name, allows you to dictate what happens with this name (set of numbers) every time anyone in the world inputs those characters.

WEBSITE/HOSTING: How is a Domain different from Hosting and a Website?

Short Answer:  Website is your content, Hosting is the service where you keep that website.

The real world and the virtual world are quite similar.  Let’s imagine you want to start a new shop in town.  To start your new store, you’ll need three things.

1) To decide a nice area of town you want to have it in (Hosting).

2) To choose the name you’ll call your new business, “JanesShop.com" (Domain).

3) To buy or build the business and all your content promoting your products (Website).

You can have a domain and no website, but every website has to have a domain; just like you can have an empty store in a plaza with no business in it yet, but not the other way around.  You have to have somewhere to put your website and list your products, just like you need somewhere to put your business and have your physical products.

First you find Hosting (The Area Of Town).

Then you buy the Domain (What You Want To Call Your New Business).

Lastly, you buy or build the Website (Your Store and Products)

Now your customers can say, “Lets go shopping at JanesShop.com." and not, “Lets go shopping at 74.215.251.245"

After all, you’re more than just a number!

GODADDY: What does GoDaddy do?

Short Answer:  That’s where your domain will be.

GoDaddy is a Registrar, not to be confused with a Registrant which is actually you or the company that owns the rights to that domain, and not to be confused with a Registry, which is another topic.  GoDaddy is the largest Registrar in the world, and has over 30% of all the world’s domains are registered there.  GoDaddy.com is where you register a domain (i.e., a company or an individual such as you or us (DUCC), registers a domain there to become the new owner).  If someone already owns a domain such as the domain you are considering buying from us, then GoDaddy is just one of many Registrars that you can have your domain at.  Since all of our domains are already registered with GoDaddy, there isn’t much you have to do.  Just simply create a free account with them in just a few minutes, and let us know what your account info is, so that we are able to transfer your new domain over to you!

MY DOMAIN: Where will my domain stay?

Short Answer:  At GoDaddy.com

This can actually be anywhere you choose.  A domain is an intangible item (i.e., it is a virtual item you cannot physically see nor hold).  Therefore, the data and domain specifics reside on a server, such as the ones at GoDaddy for example.  Technically the records are at a DNS, but that’s more technical.  For simplicity, just know that your domain is registered with GoDaddy.com, and this allows the rest of the world to know who owns the rights to that domain.

DOMAIN TRANSFER: How Does The Transfer Work?

Short Answer:  We transfer it to your account just like a money transfer.

Image if you wanted to buy a physical product from us, we would put your name on the package and then we would ship it to you using the post office.  Well, transferring a domain works the same way.  A Domain is an intangible item, meaning you can’t touch it nor see it, therefore, this is a digital item in the virtual world.  Well, just like in the real world, we would put your name on the domain and then let GoDaddy know to transfer it to you so that you can become the new owner!  It takes less than 1 minute and it’s very simple.  Throughout most of the world, it works the same way; you will need to provide us with your GoDaddy account and your email associated with GoDaddy.  You can get a free account at GoDaddy.com.

TRANSFER COST: Any Cost To Transfer A Domain?

Short Answer: No Way!

We never charge to transfer your new domain(s) to GoDaddy.com  This is a free service!

Getting an account with GoDaddy.com is also free.

TRANSFER COMPLETION: How will I know when my transfer is complete?

Short Answer: GoDaddy will email and ask you if you want it.

GoDaddy will send you and us a couple of emails asking us if we really want to complete this transfer of ownership.  Once we both confirm the emails, then it becomes official and you are sent a final email congratulating you on becoming the new owner!

We will also send you simple instructions, as well as a follow up message too, to make sure you don’t have any further questions and everything goes great.

However, from that point on, we’re still here to help you!

REGISTRAR DOMAIN TRANSFER: Will You Transfer A Domain Elsewhere?

Short Answer: In certain cases, “Yes".

We recommend having us transfer your domain(s) for free only to GoDaddy instead, but yes we will.  Keep in mind that the company you are transferring to, might charge you and us a small fee, and you will be responsible for any fees associated with the transfer.  As long as we don’t face any complicated obstacles and you provide the correct transfer information, then yes we can.  We can try to successfully transfer out of GoDaddy to a different Registrar of your choice, but some restrictions may apply that may be out of our control; such as us having to wait up to 60 days if we just got the domain ourselves for example.

DUCC DOMAINS: When Did Your Company Start Selling Domains?

Short Answer:  Since 2009.

DUCC has been selling domains for many years.  Information about our company and our quality domains, can be found on most of the world’s largest domain marketplaces, and throughout the Internet as well.

REFUNDS: Do You Offer Any Refunds?

Short Answer:  Yes!

Normally a product is returned to a company because it is malfunctioning.  Domain’s are virtual products, therefore don’t have these same results; however most companies offering domains, even with buyers remorse, still don’t offer a refund.  We are proud to be understanding and to honor your requests as long as it is within 14 days of your purchase, and as long as we have clear confirmation from GoDaddy, that the Domain has been officially recorded as being back into our account.

We have conveyed our policy on this to companies such as PayPal to prevent any miscommunication later, and proactively inform our customers too about our terms and conditions.  Please read the full terms and conditions and also please only purchase domains that you are 100% confident you want to purchase from us and own.  We do not process refunds after 14 days due to the nature of this product.

terms of use 

DOMAIN IMPORTANCE: Why is the Domain Important?

Short Answer: It tells your Internet Browser where to go.

Imagine you have to take a taxi somewhere and when asked where you’re going, you respond, “I want to go to the store!".  The driver then turns around confused and asks, “okay then, which store?"  You reply, “The one I keep hearing about."  He scratches his head and drives you in circles for hours.

Without an address, the taxi, or the web browser in this case, is not going to know where to take you on the Internet.  There are millions of stores in the virtual world, just like in the real world.

The domain name is the name of the website you are trying to get to, just like the name of a store.

“Target" is a store, but it’s also their Domain Name, Target.com.

URL: What is a Uniform Resource Locator?

Short Answer: The full location to a file, web page and/or a resource,

URL is an acronym for “Uniform Resource Locator”, which are strings of characters that are used to identify a resource on the web.  URL is the world’s most common form of Uniform Resource Identifiers.

For example, this in it’s entirety is a URL:

https://www.google.com/gmail/about/

Please don’t confuse this with a domain, which is only the “Google.com" part of the entire thing.

A URL identifies the full path and exact location of a resource and/or a web page on the Internet.  In this case, it takes us to the main front page of Google’s Gmail.

TLD: What is a Top Level Domain?

Short Answer:  The last part of the domain, such as dot com (.com).

The simple answer without getting too technical on different level domains, is that this is an acronym that stands for “Top Level Domain".

For example, in the domain www.DUCC.com, the (dot com) part is the top level domain, and the “DUCC" part is the Mid-Level domain.  When typing in an address such as www.Google.com, the address itself actually consists of several domains, and the (.com) part is the TLD (Top Level Domain).  The domain names are organized from right to left, with the TLD on the far right, and with different domain levels separated by periods(dots).

IP ADDRESS: What is an IP address?

Short Answer:  The unique number assigned to a device on a network.

IP stands for Internet Protocol, and the IP address is a numerical label assigned to each device connected to a computer network that uses this Internet Protocol.

A Domain can have many IP addresses.  For example, 74.125.200.101 is one of the many IP addresses for Google.  When you type in “Google.com", a DNS translates these letters into numbers and lets your browser know where to go.  The unique server or device that is connected, is identified by the IP address.

DNS: What is a Domain Name System?

Short Answer:  System that keeps records and also translates what you input into a web browser, into numbers for computers to read.

DNS, is an acronym for “Domain Name System".  Just think of it as a huge central system of names and numbers, that catalogs every domain and IP address on the Internet.

The simple answer without getting technical, is that this is the record that is converted from letters and characters that humans can read, into numbers that computers can read.  A DNS service is like a modern day yellow pages of records, that your web browser interacts with in order to know where to take you on the Internet.

It’s similar to calling a friend on your cellphone.  The phone doesn’t call your friend by the “name", it calls your friend by the phone “number".

For example, when you type in Google.com, you are taking to Google, without you having to type in one of the many I.P. addresses for Google such as 74.125.200.101.  Can you imagine doing that for every website you visit?

So again, when the letters that are easy for humans to read and remember are inputted, they are converted to the actual IP address using a DNS.

DIFFERENCE: URL, DOMAIN, TLD, IP, DNS - The Difference?

Short Answer:  Many small differences.

 

In the example: 

https://www.google.com/gmail/about/

  • The entire thing is the exact location of your resource – The URL.
  • The “google.com" part is the Domain Name.
  • the “.com" part is the TLD (Top Level Domain).
  • 74.125.200.101 is the IP address which is a unique number given a device to identify it on a network.
  • DNS is the service that keeps the records, and tells your browser that when someone types “Google.com" (that it means) “74.125.200.101".

ICANN: Who is ICANN

Short Answer: ICANN oversees IP addresses and manages the Domain Name System.

ICANN stands for the “Internet Corporation For Assigned Names and Numbers."  It is responsible for assigning IP addresses to companies, Internet service providers and organizations, and it also manages the domain name system on the Internet.  These organizations then in turn, allocate IP addresses to computers and devices when making Internet connections.

HYPERLINK: What is a Hyperlink?

Short Answer: The links to other websites and Resources.

Hyperlinks are the links that you often see throughout a website.  These are recognizable because they often will change color and have a line underneath each one, identifying it as a link to another data, image, video, email or any other source.

In this website URL http://www.DUCC.com, the entire thing is a link.

HTTP(S): What is HTTP and HTTPS?

Short Answer: HTTP Stands for “Hypertext Transfer Protocol." and if it’s secure, it’s “HTTPS".

HTTP is the protocol that is used to transfer most data over the Internet.  It defines standards, commands and services used for transmitting web page data over the web.  It uses a server-client such as a laptop, home computer, or even a cell phone or tablet. The HTTP server is usually a web host running web server software.  When you visit a website, your Internet browser sends a request to the web server which then responds with a status code.  If the URL is valid, then the connection is granted, at which point the server will send your browser the web page and the other necessary files.

HTTPS is just about the same as HTTP, but instead uses a secure socket layer, and ensures your data is encrypted, private and protected.

SSL: What is Secure Socket Layer?

Short Answer: Encryption that keeps all data private.

SSL stands for: Secure Sockets Layer, which is a cryptographic protocol that provides communications security over a computer network.  It’s security technology for establishing an encrypted link between a web server and a browser, that ensures that all data passed remain private.

One of the most important components of our online business, is creating a trusted environment for our customers in making purchases.  We are proud to provide you the confidence of SSL protection.

CLOUD: What is the Cloud?

Short Answer: Content, Software, Games, Data etc… that is hosted on Internet servers, rather than users’ local computers.

Cloud can mean several things, but historically it refers to many examples of popular cloud-based services including web applications, online backups, and other types of online storage systems. Traditional Internet services like website hosting, email services, and online gaming may also be considered as part of the cloud.  In addition, social networking websites such as Twitter, Facebook, and LinkedIn are technically cloud-based services, since they store information online.  In fact, most of the content and data we provide to you is stored in the cloud as well!

SEO: What is Search Engine Optimization?

Short Answer:  Optimizing a website to look very favorable to Search Engines in order to get more visitors and give them the best experience.

SEO simply stands for “Search Engine Optimization." This is accomplished by hundreds of possible techniques, including but not limited to, creating and providing relevant content, adding rich keywords specifically targeting certain demographics and niches, having optimal web speed, responsiveness and performance, and utilizing Meta tags correctly and efficiently.  Many other techniques are used in order to rank a page before other competing websites which offer similar products and services, but this is too broad and complex of a topic to cover here.

The idea is to optimize your website so incredibly efficient, that visitors will see you before competitors and other websites.  The Search Engines need to feel confident that the probability of a visitor having a great experience will be higher at your website.  They need their intelligent software, complex calculations and collected data to direct them that the more relevant, informative, and rewarding experience is at your site; that it is not as likely and as good if a visitor goes to the other similar sites also offering relevant content that is almost as good.  It’s no secret that just about every company out there wants their site to appear at the top of listing results at major search engines on the Internet.

Let’s imagine you have a friend that just opened a store and he wants you to help tell everyone about it and all the cool new electronics and gadgets for sale at much discounted prices.  You do just that and promote the store with excitement.  People a month later start coming back to you and saying they would rather use someone else for advice than you, because your friend had nothing but old broken down electronics and that the prices were as high as brand new items.  They even say the store was dirty and disorganized, and that the service was slow.  They are discouraged because they wasted their time listening to you and going to his store.  At the same time, you are doing the same thing for another friend who has a different store.  Everyone is coming back after visiting his store and thanking you because your friend had everything they were looking for, and exactly as described.  This saved them time and it was such an enjoyable store, that it gave them an overall great experience.  Well, the next time you get approached, who are you going to rank higher in your suggestions?  Search Engines work in the same way.  They have a job to do, and with billions of web pages, this is a grand task.  Therefore they have complex algorithms to assure that when visitors visit these sites, they will have the highest probability of getting the most relevant information, products and services, and overall the best experience possible.

As mentioned, SEO is actually way more technical, complex, in depth and strategic then we can cover here, but this should convey the general idea without getting too technical.

So to summarize, Search Engines rank you higher and provide your pages to visitors before others if you have a good website and rich, relevant content.  Search Engines like Bing and Google do this because they recognize that your web pages are viable sources of information.  They conclude that your pages will give the user the most relevant data to what they are looking for, the better website performance and flow of data, better responsiveness to devices, more organic and educational material, and the best experience overall.

IoT: What is the Internet of Things?

Short Answer: Devices and other things that can be controlled over the Internet.

The Internet of Things, is usually abbreviated to “IoT".  It refers to any device connected to the web, including home computers, laptops, tablets, and cellphones, but also includes a new growing list of other devices that can also now be connected to the Internet.   This can include home electronics, cars, wearable electronics, appliances, security systems, cameras, etc…

For a device to be considered as part of the “Internet of Things", it simply must be able to communicate with other devices via built-in wired or wireless communication of some kind.  Often this is done through WiFi or even Bluetooth to transfer data to other devices using unique IP addresses that each is allocated.

This application allows for great innovation and accessibility, and introduces the merger of every day items at home, in a car, on your devices, and at work.  It creates a user friendly environment easily accessible and controlled over the Internet.  This opens up advancement in technology, and can help with everything from better health integration between doctors and patients, to better traffic systems for cars and cities.  This allows for devices to have sensors to be better suited and smarter for the user, and allows for better data analysis, applications, efficiency and responsiveness using that information.